Customer Service Representative
Kaizen Holdings Kaizen Holdings Youngstown, OH Youngstown, OH Full-time Full-time From $20 an hour From $20 an hour 6 days ago 6 days ago 6 days ago We are seeking a Customer Service Representative located near the Warren, OH area to join our team.
As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries in a professional manner.
Customer Service Representative Duties:
Answer incoming customer calls and emails promptly and professionally Assist customers with product information, order placement, and issue resolution Perform data entry to update customer records accurately Conduct outbound calling campaigns to follow up on customer inquiries or feedback Analyze customer needs and recommend suitable products or services Communicate effectively with customers to ensure satisfaction and retention Utilize upselling techniques to promote additional products or services Customer Service Representative Requirements:
Strong computer skills Experience in outbound calling or sales is advantageous Ability to analyze customer needs and provide appropriate solutions Excellent communication skills both verbal and written Prior experience in customer service is preferred Strong experience with Microsoft Office Experience in an industrial setting Customer Service Representative
Benefits:
$20/hour M-F, 1st shift Weekly direct deposit Health, dental, vision, life insurances 401K retirement Paid time-off / holidays Job Type:
Full-time Pay:
From $20.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Vision insurance Experience level:
3 years Shift:
Day shift Morning shift No nights Weekly day range:
Monday to Friday No weekends Work setting:
In-person Office Application Question(s):
Please provide an updated phone number and email address to best reach you.
Experience:
Customer Service:
3 years (Preferred) Microsoft Office:
3 years (Preferred) Computer:
3 years (Preferred) License/Certification:
Driver's License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries in a professional manner.
Customer Service Representative Duties:
Answer incoming customer calls and emails promptly and professionally Assist customers with product information, order placement, and issue resolution Perform data entry to update customer records accurately Conduct outbound calling campaigns to follow up on customer inquiries or feedback Analyze customer needs and recommend suitable products or services Communicate effectively with customers to ensure satisfaction and retention Utilize upselling techniques to promote additional products or services Customer Service Representative Requirements:
Strong computer skills Experience in outbound calling or sales is advantageous Ability to analyze customer needs and provide appropriate solutions Excellent communication skills both verbal and written Prior experience in customer service is preferred Strong experience with Microsoft Office Experience in an industrial setting Customer Service Representative
Benefits:
$20/hour M-F, 1st shift Weekly direct deposit Health, dental, vision, life insurances 401K retirement Paid time-off / holidays Job Type:
Full-time Pay:
From $20.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Vision insurance Experience level:
3 years Shift:
Day shift Morning shift No nights Weekly day range:
Monday to Friday No weekends Work setting:
In-person Office Application Question(s):
Please provide an updated phone number and email address to best reach you.
Experience:
Customer Service:
3 years (Preferred) Microsoft Office:
3 years (Preferred) Computer:
3 years (Preferred) License/Certification:
Driver's License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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