Claims Operations Administrator (Program Administrator 2, PN 20068601)
Now Accepting Applications for Claims Operations Administrator! A Little About Us :
With roughly 1,600 employees in 11 offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers.
For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.
Our Culture:
BWC is a dynamic organization that offers career opportunities across many different disciplines.
BWC employees strive to maintain an inclusive workplace.
We begin by being an equal opportunity employer.
Employees can participate in and lead employee resource groups, participate in online forums discussing society's impact on our services and workplace, and learn about how different perspectives can improve leadership skills.
Our Vision:
To transform BWC into an agile organization driven by customer success.
Our Mission:
To deliver consistently excellent experiences for each BWC customer every day.
Our Core Values:
One Agency, Personal Connection, Innovative Leadership, Relentless Excellence If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application! BWC is currently operating under a hybrid schedule that can incorporate both teleworking and in-office hours.
Employees may be required to report to the office when requested by management &/or for their initial job training.
What You'll Be Doing:
Formulates and implements Claims Reporting and Data Administration program policies to streamline administrative functions related to Claims Reporting and Data Administration program.
Serves as a liaison between Chief of Claims, Chief Operating Officer, Administrator and all Claims Services by coordinating, creating, monitoring and evaluating claims reporting and data between Claim Services Division and other divisions within the agency and other special projects, creating weekly and monthly reports and maintaining databases.
Independently researches and develops complex and/or sensitive reports and procedures, ensures data integrity, public records request and data trending for the Division related to assigned projects.
Acts as a liaison between Legal Services, Communications, Claims, Claims Policy and Support Employer Division, Public Records Requests.
Serves in project management role for Business Event Analysis and Modeling (BEAM) project for both internal and external customers.
Meets with Claims Services, Strategy and BEAM Team to review formulate and advise on data that is needed for new data model tables.
Serves as Claims Services liaison and Ohio Department of Jobs and Family Services; manages Ohio Job Insurance (OJI) User Access and Permission project by maintaining a list of users, reviews and sends requests to OJI for refunds of overpayments by BWC to ODJFS using the OHI internal system.
Creates reports and builds Cognos/Tableau reports for the Claims Services, reviews, designs and coordinates Cognos and Tableau reports with BWC IT/Strategy for reports that need to be created, repaired and/or updated for Division; implements report to provide consistent data based on findings from the repository; designs, maintains and serves as one of the divisional site owners for SharePoint site, intranet, and ohio.
bwc.
gov website.
Provides technical expertise in designing and modifying electronic tools to both Claims Services staff and other BWC internal customers.
Authorizes payment for preauthorized injured worker out of state travel expenses, uses procurement card system system in Ohio Administrative Knowledge System (OAKS); receives request to pay for prepaid travel; reviews the request to ensure costs are within policy and procedures and submits for approval.
What's In It For You:
At the State of Ohio, we take care of the team that cares for Ohioans.
We provide a variety of quality, competitive benefits to eligible full-time and part-time employees.
For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:
Medical Coverage Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.
Dental, Vision and Basic Life Insurance Dental, vision, and basic life insurance premiums are free after completed eligibility period.
Length of eligibility period is dependent on union representation.
Time Away From Work and Work/Life Balance Paid time off, including vacation, personal, and sick leave 11 paid holidays per year Childbirth/Adoption leave Employee Development Funds The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.
Ohio Public Employees Retirement System OPERS is the retirement system for State of Ohio employees.
The employee contributes 10% of their salary towards their retirement.
The employer contributes an amount equal to 14% of the employee's salary.
Visit the OPERS website for more information.
Deferred Compensation The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan.
Visit the Ohio Deferred Compensation website for more information.
Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities.
The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
EEO & ADA Statement The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order.
The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws.
To request a reasonable accommodation due to disability, please contact ADA Coordinator Kathleen Bourke at 614-644-7811 or by email to:
email protected .
All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System.
Paper applications will not be accepted.
Qualifications To Qualify, You Must Demonstrate:
Completion of undergraduate core program in business administration, management science or public administration AND 2 years training or 2 years experience in supervisory, administrative &/or managerial position.
OR completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file AND 2 years training or 2 years experience in supervisory, administrative &/or managerial position or staff position involving planning, research &/or policy/procedure development.
OR 4 years training or 4 years experience in business administration management science or public administration.
OR 1 year experience as Program Administrator 1, 63122.
OR equivalent of Minimum Class Qualifications For Employment noted above Recommended Skills Administration Business Administration Claim Processing Communication Data Modeling Databases Estimated Salary: $20 to $28 per hour based on qualifications.
With roughly 1,600 employees in 11 offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers.
For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.
Our Culture:
BWC is a dynamic organization that offers career opportunities across many different disciplines.
BWC employees strive to maintain an inclusive workplace.
We begin by being an equal opportunity employer.
Employees can participate in and lead employee resource groups, participate in online forums discussing society's impact on our services and workplace, and learn about how different perspectives can improve leadership skills.
Our Vision:
To transform BWC into an agile organization driven by customer success.
Our Mission:
To deliver consistently excellent experiences for each BWC customer every day.
Our Core Values:
One Agency, Personal Connection, Innovative Leadership, Relentless Excellence If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application! BWC is currently operating under a hybrid schedule that can incorporate both teleworking and in-office hours.
Employees may be required to report to the office when requested by management &/or for their initial job training.
What You'll Be Doing:
Formulates and implements Claims Reporting and Data Administration program policies to streamline administrative functions related to Claims Reporting and Data Administration program.
Serves as a liaison between Chief of Claims, Chief Operating Officer, Administrator and all Claims Services by coordinating, creating, monitoring and evaluating claims reporting and data between Claim Services Division and other divisions within the agency and other special projects, creating weekly and monthly reports and maintaining databases.
Independently researches and develops complex and/or sensitive reports and procedures, ensures data integrity, public records request and data trending for the Division related to assigned projects.
Acts as a liaison between Legal Services, Communications, Claims, Claims Policy and Support Employer Division, Public Records Requests.
Serves in project management role for Business Event Analysis and Modeling (BEAM) project for both internal and external customers.
Meets with Claims Services, Strategy and BEAM Team to review formulate and advise on data that is needed for new data model tables.
Serves as Claims Services liaison and Ohio Department of Jobs and Family Services; manages Ohio Job Insurance (OJI) User Access and Permission project by maintaining a list of users, reviews and sends requests to OJI for refunds of overpayments by BWC to ODJFS using the OHI internal system.
Creates reports and builds Cognos/Tableau reports for the Claims Services, reviews, designs and coordinates Cognos and Tableau reports with BWC IT/Strategy for reports that need to be created, repaired and/or updated for Division; implements report to provide consistent data based on findings from the repository; designs, maintains and serves as one of the divisional site owners for SharePoint site, intranet, and ohio.
bwc.
gov website.
Provides technical expertise in designing and modifying electronic tools to both Claims Services staff and other BWC internal customers.
Authorizes payment for preauthorized injured worker out of state travel expenses, uses procurement card system system in Ohio Administrative Knowledge System (OAKS); receives request to pay for prepaid travel; reviews the request to ensure costs are within policy and procedures and submits for approval.
What's In It For You:
At the State of Ohio, we take care of the team that cares for Ohioans.
We provide a variety of quality, competitive benefits to eligible full-time and part-time employees.
For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:
Medical Coverage Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.
Dental, Vision and Basic Life Insurance Dental, vision, and basic life insurance premiums are free after completed eligibility period.
Length of eligibility period is dependent on union representation.
Time Away From Work and Work/Life Balance Paid time off, including vacation, personal, and sick leave 11 paid holidays per year Childbirth/Adoption leave Employee Development Funds The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.
Ohio Public Employees Retirement System OPERS is the retirement system for State of Ohio employees.
The employee contributes 10% of their salary towards their retirement.
The employer contributes an amount equal to 14% of the employee's salary.
Visit the OPERS website for more information.
Deferred Compensation The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan.
Visit the Ohio Deferred Compensation website for more information.
Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities.
The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
EEO & ADA Statement The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order.
The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws.
To request a reasonable accommodation due to disability, please contact ADA Coordinator Kathleen Bourke at 614-644-7811 or by email to:
email protected .
All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System.
Paper applications will not be accepted.
Qualifications To Qualify, You Must Demonstrate:
Completion of undergraduate core program in business administration, management science or public administration AND 2 years training or 2 years experience in supervisory, administrative &/or managerial position.
OR completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file AND 2 years training or 2 years experience in supervisory, administrative &/or managerial position or staff position involving planning, research &/or policy/procedure development.
OR 4 years training or 4 years experience in business administration management science or public administration.
OR 1 year experience as Program Administrator 1, 63122.
OR equivalent of Minimum Class Qualifications For Employment noted above Recommended Skills Administration Business Administration Claim Processing Communication Data Modeling Databases Estimated Salary: $20 to $28 per hour based on qualifications.
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